We help you fast track your success with Workday
Workday Service Offerings
Pre-Implementation Advisory Services
Our Workday advisory services are designed to ensure your successful transition to Workday and help you make the most of your Workday ERP software investment. We provide strategic guidance and advisory services across several key areas that are critical to a successful Workday implementation:
Implementation Readiness
We perform independent and honest assessment of your IT ecosystem, resources, and organizational processes to ascertain your readiness to implement Workday successfully in a way that aligns with your ERP needs.
The assessment also identifies the areas of improvement such as current inefficient processes, whether in HR, finance, or student, that have an impact on your ability to leverage Workday capabilities optimally in future.
Roadmap Planning
Transitioning from legacy ERP systems to Workday can be sometimes intimidating. We help you develop a set of actionable steps to meet your Workday implementation and maintenance goals.
The roadmap highlights the best path to leverage Workday features and capabilities for maximum ROI and how to address other critical success factors such as Workday integration, legacy data conversion and migration, custom reporting and analytics, change management and quick user adoption.
Vendor Oversight
Kastech also works in close collaboration with its customers to monitor and evaluate the performance, compliance and risks associated with a Workday Implementation Partner or Vendor.
Our vendor oversight services ensure all contractual obligations are met and all identified risks are addressed for a successful implementation of Workday ERP system.
Program Governance
Kastech plays a critical role in managing Workday implementation programs, ensuring alignment with our customers’ goals and help them achieve program objectives.
We help define program governance structure including defining roles, responsibilities, processes, and reporting mechanisms to ensure the program is executed to achieve the shared objectives and deliver the intended benefits of Workday ERP software implementation program.
Comprehensive Implementation Support
Workday ERP software implementations replacing your legacy systems can be tedious and may need comprehensive support in several key areas.
Data Conversion And Migration
While moving from a legacy ERP system to Workday, data conversion/migration is one of the most critical tasks that require a well-defined plan and checkpoints for a successful transition.
Kastech has helped several organizations in this journey. We handle seamless migration of data from legacy systems like Banner and PeopleSoft to Workday, ensuring data integrity throughout the process.
Our data management platform, SimpliData ,facilitates smooth and efficient data conversion, minimizing disruption during the transition.
We implement automated validation checks to ensure data accuracy and consistency throughout the conversion.
Workday Integrations
Your Workday ERP application is required to integrate seamlessly with multiple data sources and third-party applications to ensure smooth business operations.
We have years of experience in integrating ERP applications with a wide range of databases, applications and data sources with the help of robust connectors, APIs and in-house tool – SimpliData. Creating third-party integrations with Workday for a unified data and process flow is one of Kastech’s core Workday capabilities.
Change Management
Change Management involves the “people” side of ERP transitions and is a key differentiator between projects that succeed and those that do not.
To ensure that the users are ready, willing and able to adopt the new Workday ERP system, we help you develop and execute a carefully thought-out and tailored Change Management Plan.
Beginning from project planning and throughout the Workday deployment process, the Change Management Plan provides the guidance to address key factors such as resistance to change, change champions/agents, user training and effective communication strategy across all user groups.
Custom Workday Reporting & Analytics
We build Workday custom reports tailored to meet specific business needs, delivering insightful, real-time analytics to drive informed decision-making. Our proprietary in-house tool – SimpliData is leveraged for offering a wide range of data engineering services including custom Workday Reporting & Analytics.
Workday Testing
Kastech also provides testing-as-a-service for Workday applications and solutions prior to deployment for organizations that need a third-party service provider with testing knowledge and required tools instead of draining their own resources.
Outsourcing Workday ERP testing to us eliminates the need for extensive in-house infrastructure and personnel, reducing overall testing effort and costs with flexibility to scale test resources easily based on the project requirements.
User Training & Adoption Support
In our experience, we have observed that new Workday ERP implementations need strong user adoption and support. At the forefront of this change will be the user community whose way of performing their jobs will be significantly changed and improved by the Workday system.
To achieve a successful implementation, the new ERP system must be accepted and adopted by its users. Kastech plays a significant role by providing user adoption support through creation of tailored user manuals/job aids etc.
Legacy System Support
We also offer lights-on support for legacy systems, ensuring smooth operations during the transition to Workday. This allows organizations to dedicate their in-house staff and resources on Workday implementation while leaving the legacy system support to Kastech.
We have successfully offered legacy system support for several organizations moving to Workday ERP.
Phase X Projects: Post Go-Live Optimization
Like all enterprise applications, the deployed Workday ERP application may need optimization to align with your evolving business needs and processes or simply to realize the full potential of Workday capabilities. Phase X projects typically refer to this post go-live scenario and include initiatives such as specific module activation, feature enablement, optimizing existing configuration or navigating a major system update. Any such optimization requires proper planning and execution to ensure minimal disruption to live Workday modules and business operations.
Kastech has expertise in managing Workday Phase X projects and expanding and optimizing Workday capabilities to maximize ROI and drive efficiency.
Planning For Phase X Deployments
We create a detailed plan to implement the required feature/module or configuration change. The plan identifies all necessary pre-requisites, interdependencies, testing, training and go-live requirements.
Engaging A Team Of Experienced Workday Consultants
As any such change post go-live may impact other areas of the deployed solution, we engage highly experienced Workday resources who can understand the current production tenant and implement the change accordingly while mitigating any potential risk and impact on ongoing business operations.
Comprehensive Testing
Testing is planned and performed using appropriate tools and automated testing approach to minimize any impact on the other areas of the deployed solution.
Effective User Training And Communication Strategy
Training is planned and all training materials are created well in advance. The affected user community is well informed through effective communication mechanism. This facilitates quick user adoption.
On Demand and Flexible Support Services
In today’s market, Workday Application Managed Services (AMS) are often offered based on rigid, high-cost models which add up to an organization’s total Workday ERP cost. Kastech, on the other hand, offers flexible engagement options, allowing our customers to scale support on demand without long-term commitments or inflated fees and thus maximize their Workday ROI.
Comprehensive Support
Our support services cover a wide spectrum including ongoing support, optimized operations, and the technical and functional expertise needed to keep your Workday environment running smoothly.
- Monitor, modify or develop integrations and reports
- Optimize business processes
- Implement additional features and functionality
- Tenant management
- System administration
- Functional support
- Technical support
- Continuous improvement
- On-demand user training
- Compliance and governance
- Strategic advisory
Cost Efficient And Round-The-Clock Support
Our global team of Workday professionals across multiple time zones allows for cost-effective service delivery, ensuring 24/7 support coverage to meet our customers’ needs. Our support helps you reduce the total cost of ownership for your Workday system through minimized downtime.
Proactive And Personalized Services
Our Workday support services focus on providing proactive solutions and personalized assistance with unparalleled expertise. We offer you peace of mind by keeping your Workday environment running smoothly, while you focus on what matters most—driving your business forward.
Dedicated Teams
Our dedicated team of Workday consultants and experts stands ready to ensure seamless operations, resolve post implementation issues swiftly, and optimize your system’s performance in a consistent and reliable manner.
Why Choose Kastech as your Workday Service Partner?
Kastech Workday practice is driven by four core principles – Specialized Expertise, Flexibility, Affordability, and Client-Centric Service.
Ready to Get Started?
Our expert team is here to support you through every stage of your Workday journey.
Let us help you maximize its value for your business.
